RETURN POLICY
We can only accept your return within 10 business days of purchase.
We can not accept any returns on electrical items OR SPECIAL ORDER ITEMS THAT DID NOT COME FROM OUR INVENTORY. NO ITEMS ORDERED FROM JAPAN CAN BE RETURNED (No exceptions)
To qualify for a return, all supplies and equipment are required for you to contact a representative at 800-497-2787 or email [email protected] for a Return Authorization prior to items being returned. Warranty replacement on all products is at the sole discretion of the product manufacture and you agree to honor their decision. IF THE PRODUCT MANUFACTURE IS NO LONGER IS BUSINESS WE WILL NOT BE ABLE TO REPLACE PRODUCTS UNDER WARRANTY. ALL SALES ON THOSE ITEMS WILL BE FINAL UNLESS RETURNED UNUSED AND IN ORIGINAL PACKAGING.
All products must be 100% complete, in the same condition as when sold, and in the original packaging as provided by the manufacturer (some exceptions maybe accepted in warranty situations only). All returns will be inspected and products found to be non-conforming will be rejected at our sole discretion and or the manufacture of the product.
Non stock items that have to be made expressly for you are non returnable and can not be canceled once the product is in process of being made. We will make you aware of this before we proceed with the order.
You will be refunded the original purchased price for the item minus a restocking fee. Restocking fees vary depending on the item.
All returned items are subject to a 20% restocking charge. All shipping and related charges related to returning the item are to be paid by the buyer.
We can not accept any returns on electrical items OR SPECIAL ORDER ITEMS THAT DID NOT COME FROM OUR INVENTORY. NO ITEMS ORDERED FROM JAPAN CAN BE RETURNED (No exceptions)
To qualify for a return, all supplies and equipment are required for you to contact a representative at 800-497-2787 or email [email protected] for a Return Authorization prior to items being returned. Warranty replacement on all products is at the sole discretion of the product manufacture and you agree to honor their decision. IF THE PRODUCT MANUFACTURE IS NO LONGER IS BUSINESS WE WILL NOT BE ABLE TO REPLACE PRODUCTS UNDER WARRANTY. ALL SALES ON THOSE ITEMS WILL BE FINAL UNLESS RETURNED UNUSED AND IN ORIGINAL PACKAGING.
All products must be 100% complete, in the same condition as when sold, and in the original packaging as provided by the manufacturer (some exceptions maybe accepted in warranty situations only). All returns will be inspected and products found to be non-conforming will be rejected at our sole discretion and or the manufacture of the product.
Non stock items that have to be made expressly for you are non returnable and can not be canceled once the product is in process of being made. We will make you aware of this before we proceed with the order.
You will be refunded the original purchased price for the item minus a restocking fee. Restocking fees vary depending on the item.
All returned items are subject to a 20% restocking charge. All shipping and related charges related to returning the item are to be paid by the buyer.